Dhl Service Point (duzce Acente)
Dhl Service Point (duzce Acente)
The call center, which is a DHL Service Point (Düzce Agency) and provides service with transportation assurance, is designed to provide the best customer experience. It aims to carefully listen to and effectively manage the requests received from its customers via free fax, telephone, social media and e-mail. By using call center channels that are aware of the power given by its customers, it carries out numerous infrastructure services that work to ensure that each item is not delayed.
Buloğlu Kültür Nakliyat A.Ş. was established to develop "CargoNET", the main online integration platform of DHL Service Point (Düzce Agency). Cargo NET is integrated to create widespread digital applications from mobile to web to optimize the distribution of services, stocks, declarations and customer support in real time. These features control the visits of commercial brokers, who also differ in terms of productivity, and integrate the existing billing model to create invoices.
DHL Service Point (Düzce Agency), perfect service; It obtains through the Customer Data Platform, which consists of some elements such as economic pricing, accurate results, transit situations, service quality and insurance. The platform helps customers provide the level of service they demand by being supported by skilled service personnel who can quickly respond to their specific needs.
DHL Service Point (Düzce Agency) staff has been service oriented with proactive suggestions and enthusiasm by following an excellent technology infrastructure. Participant Contact Center solutions, for which the Exposure Educate package was created in time for daily operations, aim to provide customer satisfaction with high technology and a modern approach by increasing the quality of services together with the deep-rooted history of the Management Team.
Customer Reviews
GÖKHAN PARLATAN
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HAYIRLI OLSUN
- 17.02.2023
Oğuzhan Erkan
- 06.02.2023
Kayahan Kaya
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Çalışanları bizi bizden fazla düşünüyor diyebilirim. Gerçekten çok ilgili yardımsever ve kaliteli insanlar.
- 04.02.2023
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